The superwork.vn website is operated by LAZINET Application Technology Co., Ltd. (hereinafter referred to as LAZINET; tax code 0318751953; address 89 Phan Đình Phùng, Phường Phú Nhuận, TP. Hồ Chí Minh) to showcase the SuperWork product. This policy explains how LAZINET handles your personal information when you use the contact form or chat frame.

1. Information We Collect

Information you voluntarily provide: full name, phone number, email, company name, job title, industry, size, needs, and entered content.
Chat content with SuperWork AI in the site’s chat frame.
Minimal technical data to operate and prevent abuse: IP address (stored as a hash), browser type, viewed page, access time.

2. Purpose of Use

Contact us for consultation and a product demo based on your request.
Prepare tailored advice content based on your industry and needs.
Protect your website from spam and abuse; improve content quality and advisor assistance.

3. Basis and Consent

LAZINET only processes your contact details with your consent (checkbox in the form). You can withdraw your consent at any time by contacting us.

4. Information Sharing

LAZINET does not sell personal information. Information is only processed by the LAZINET team and infrastructure, AI, and email providers we use to operate the service, under appropriate confidentiality obligations. We only provide information to authorities when required by law.

5. Retention Period

Contact details are stored for as long as necessary for advice and support, up to 24 months from the last contact, unless you become a customer or the law requires longer storage. Technical logs are deleted periodically.

6. Your Rights

You have the right to know, consent to or withdraw consent, access, rectify, request deletion, restrict processing and object to the processing of your personal data in accordance with data protection laws. Please send your request to email@lazinet.com, and we will respond within the statutory timeframe.

7. Security

Data is transmitted over encrypted connections; internal access is limited by role and logged. However, no system is absolutely secure; if an incident occurs, LAZINET will handle and notify it as required.

8. Cookies and Browser Storage

The site only uses your browser's memory to remember the conversation for 24 hours and a few interface preferences like language. We do not use advertising cookies.

9. AI Assistant and Automatic Translation

The chat is answered by an AI assistant. Responses are for reference only and are not a contractual commitment; official information is always confirmed by LAZINET specialists. Please do not enter sensitive information (passwords, card numbers, ID documents) into the chat.

Content in languages other than Vietnamese is automatically translated from the Vietnamese version by AI; in case of discrepancies, the Vietnamese version is the original.

10. Contact

LAZINET Application Technology Co., Ltd. · 89 Phan Đình Phùng, Phường Phú Nhuận, TP. Hồ Chí Minh · email@lazinet.com · 0908 556 220.

Privacy and Data Policy